Windsor Dispatch Switches to Hartford July 1
June 30, 2008WINDSOR DISPATCH SWITCHES TO HARTFORD AS OF JULY
At the stroke of midnight on June 30, the Hartford Emergency Dispatch Services will begin handling all police and fire emergency calls for Windsor along with the neighboring towns of West Windsor, Reading, Hartland, and Weathersfield, including that town’s two village fire departments in West Weathersfield and Ascutney. The New Hampshire town of Cornish, just across the Connecticut River, will have its dispatch needs handled by Hanover. Also coincidently switching to Hartford Dispatch are the towns of Norwich, Sharon and Royalton.
Until now, Windsor had been providing dispatch services to West Windsor, Reading, Hartland, Weathersfield/Ascutney, and Cornish, all member towns of the Mt. Ascutney Repeater Association. Once Windsor officials announced in December of last year that the selectboard had voted for the switch, the other member towns which had previously contracted with Windsor had to decide whether to follow along or seek dispatch services elsewhere. Only Cornish bolted the Repeater Association and signed up with Hanover.
Windsor Fire Chief Ron Vezina and Scott Smith, the administrator of Hartford Emergency Services, briefed Windsor Rotarians about the changevover last week. Residents should call 9-1-1 or (802)295-9425 for emergency calls, Vezina said, although the current emergency numbers, 674-2112 and 674-2183 will still be in place for a few months. The non-emergency numbers of 674-9043 for the Fire Department and 674-9042 for the Police Department will remain in place.
“The only difference you folks are going to hear is that you will hear a different voice,” said former Police Chief Jim Cushing. “I see nothing lost with the move to Hartford. The technical stuff is there to do the job.” Businesses with security services that send pre-recorded messages will have to reprogram or switch so that a live caller is used. The Hartford Dispatch Center is not set up to accept pre-recorded messages.
Vezina noted that because Hartford is a toll call for some communities, the Mt. Ascutney Repeater Association may decide to maintain local emergency phone numbers that would be set up to ring in Hartford.
